Practical Information

Our services and recommendations

Certified trails

The trails are certified to AFNOR building and operating standards: EN- 15567-1 and EN 15567-2.

Qualified staff

Our staff have the CQP OPAH certification (professional qualification for operators of treetop adventure courses).

Accessing the facilities

To access the facilities, all visitors aged under 15 must be accompanied by an adult.

Clothing requirements

Casual clothes are recommended, closed-toe shoes or trainers and with long hair tied up.

Regulations

By taking part in the activities, participants agree to the park rules and regulations.

CONSUMER OMBUDSMAN

Any complaints must be sent to the AVENTURE FAMILLE Park customer relations department as outlined in the sales terms and conditions.
If after contacting the customer relations department, customers have not received a satisfactory answer within 60 days, they can contact the Tourism and Travel Ombudsman.
Contact details are available on the website: www.mtv.travel